Call +1 (345) 749-6066 · WhatsApp +1 (345) 924-4299 · info@savmed.ky
For visiting patients

Everything you need to know before you visit.

Whether it's your first time with us or you've been visiting for years, here's how to prepare, what to bring, and how to book.

Request an appointment View payment options
Planning your visit

How to prepare and what to bring.

A little preparation makes your visit smoother and helps your doctor focus on what matters most — you.

Before you arrive

Contact us ahead of time via WhatsApp, phone or email so we can advise on the best type of appointment and any preparation needed.

  • · Write down any symptoms, questions or medications.
  • · Confirm your appointment time and whether you need to fast or bring test results.
  • · Let us know if you have any accessibility needs.
Walk-ins welcome. Feeling unwell and need to be seen urgently? Walk in during opening hours (non-emergency only).

What to bring

  • · Photo ID (passport or driver's licence).
  • · Any health insurance card or membership details.
  • · A list of your current medications, or the medicines themselves.
  • · Recent test results, referral letters or discharge summaries.
  • · Payment method (cash, card, or ready to pay online).
Arriving with children? Please bring their immunisation record and any information from school or a previous doctor.
During & after your appointment

What to expect in the clinic.

Our team is here to guide you through every step — from check-in to follow-up.

During your appointment

  • · You'll be called to see your doctor or nurse in a consultation room.
  • · Feel free to ask questions and take notes.
  • · Your clinician may recommend tests, medication or follow-up visits.
Your voice matters. If anything is unclear, please ask us to explain again. We want you to leave feeling confident.

After your visit

  • · Collect any prescriptions or referral letters from reception.
  • · Confirm your next follow-up or how we will share results.
  • · Complete our online feedback form to comment on your experience.
Share feedback about your visit
Request an appointment

Book the right type of visit on WhatsApp.

Tap the option that fits best and your WhatsApp will open with a pre-filled message to our team.

New Patient

First visit to SMC

For anyone visiting Savannah Medical Clinic for the first time.

Request as new patient
Returning Patient

Follow-up or repeat visit

For patients already registered with the clinic.

Request follow-up
SMC RESET

Weight loss & wellness

Medically-guided weight loss program enquiry.

Ask about SMC RESET
Same-day / Walk-in

Need to be seen today?

For non-emergency same-day questions and walk-in advice.

Ask a same-day question
Email

Prefer email instead?

Send a detailed message and we'll respond during clinic hours.

Email info@savmed.ky
Important: For medical emergencies, please call 911 or attend the nearest emergency department immediately. WhatsApp and email are not monitored 24/7.
Payments & Fees

Simple, flexible ways to pay.

Pay in person or online. Our team can provide estimates and answer questions before you confirm your visit.

Payment options

How you can pay

  • ✓ Cash: pay in Cayman Islands dollars at reception.
  • ✓ Card: major debit and credit cards accepted in clinic.
  • ✓ Online payment: pay securely by card via our Fygaro link.
Pay your bill online

Insurance & receipts

Coverage and reimbursement vary by insurer and policy. Our team can provide detailed receipts and documentation to support your claims.

  • · Let reception know if you intend to claim from your insurer.
  • · We can issue itemised receipts and medical reports.
  • · Bring any insurance forms so we can complete them accurately.
Find us

Country Corner, off Hirst Road.

On-site parking, easy access for families and seniors.

Address
Unit D1, Country Corner
Off Hirst Road, Savannah
KY1-1104, Grand Cayman
Opening hours
  • Monday – Friday8:30 am – 5:00 pm
  • Saturday9:00 am – 2:00 pm
  • Sunday & HolidaysClosed
Call clinic Get directions
Frequently asked

Quick answers before your visit.

Can't find what you need? Message us on WhatsApp.

What are your opening hours?
Savannah Medical Clinic is open Monday to Friday from 8:30 am to 5:00 pm and Saturday from 9:00 am to 2:00 pm. We are closed on Sundays and public holidays.
Do you accept walk-ins?
Yes — walk-ins are welcome during opening hours for non-emergency care. To reduce your wait, send us a quick WhatsApp at +1 (345) 924-4299 before you head in.
How do I book an appointment?
The fastest way is WhatsApp. Pick the option that matches your visit from the Booking section above. You can also call 1 (345) 749-6066 or email info@savmed.ky.
What should I bring on the day of my visit?
Please bring photo ID, any health insurance details, a list of current medications, recent test results or referral letters, and a payment method. If you're bringing a child, also bring their immunisation record.
How can I pay for my visit?
We accept cash (Cayman Islands dollars), major debit and credit cards in clinic, and online payment via our secure Fygaro link.
Do you accept insurance?
Coverage varies by insurer. We can provide itemised receipts and medical reports to support your claim. Let our reception team know in advance and bring any forms.
Is there parking at the clinic?
Yes — ample on-site parking at Country Corner, off Hirst Road. Get directions on Google Maps.
What should I do in a medical emergency?
If you or someone with you is having a life-threatening emergency, dial 911 or attend the nearest emergency department immediately. SMC is a primary-care and urgent-care clinic and is not staffed for 24-hour or emergency care.
Can I see a women's health specialist at SMC?
Yes. Our Obstetrician & Gynaecologist is available for antenatal care, general gynaecology, contraception, menopause and aesthetic gynaecology consultations. Use the Women's Health option above.
What is SMC RESET?
SMC RESET is our medically-guided weight loss and wellness program. Try the free weight goal calculator or use the booking option above to enquire.